{"id":975,"date":"2021-04-23T14:21:52","date_gmt":"2021-04-23T14:21:52","guid":{"rendered":"https:\/\/vidassertiva.ch\/?page_id=975"},"modified":"2025-11-17T15:42:53","modified_gmt":"2025-11-17T15:42:53","slug":"resolucao-de-conflitos","status":"publish","type":"page","link":"https:\/\/vidassertiva.ch\/pt-pt\/resolucao-de-conflitos\/","title":{"rendered":"Resolu\u00e7\u00e3o de Conflitos"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”276deg” background_color_gradient_stops=”rgba(255,255,255,0) 0%|rgba(12,113,195,0.45) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(255,255,255,0)” background_color_gradient_end=”rgba(12,113,195,0.45)” background_image=”https:\/\/vidassertiva.ch\/wp-content\/uploads\/2021\/02\/daniel-pascoa-tjiPN3e45WE-unsplash.jpg” custom_padding=”||61px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin=”8px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#FFFFFF” text_font_size=”20px” header_2_font=”Montserrat|600|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”48px” header_2_line_height=”1.2em” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”17px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

POL\u00cdTICA DE PROTE\u00c7\u00c3O DE DADOS<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||63px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”16px” header_2_font=”Roboto||||||||” header_2_font_size=”30px” header_2_letter_spacing=”0.2px” custom_margin=”||41px|||” hover_enabled=”0″ global_colors_info=”{}” text_font=”Poppins|300|||||||” text_text_color=”#000000″ sticky_enabled=”0″]<\/p>\n

\n
\n

1. Respons\u00e1vel pelo tratamento<\/h4>\n

Vidassertiva GmbH<\/strong>
Gasstrasse 3, 4056 Basel, Su\u00ed\u00e7a
+41 79 688 71 51\u00a0
info@vidassertiva.ch<\/p>\n

A Vidassertiva GmbH \u00e9 respons\u00e1vel pelo tratamento dos dados pessoais recolhidos atrav\u00e9s dos sites vidassertiva.ch e
vida-chill.ch, no \u00e2mbito da sua atividade como agente ligado da Groupe Mutuel e seus parceiros.<\/p>\n

2. Tipos de dados recolhidos<\/h4>\n

– Dados de contacto (nome, telefone, e-mail, endere\u00e7o postal)
– Dados fornecidos atrav\u00e9s de formul\u00e1rios (pedidos de contacto, cota\u00e7\u00f5es, inscri\u00e7\u00f5es)
– Dados t\u00e9cnicos (IP, tipo de navegador, cookies essenciais e estat\u00edsticos)
– Dados necess\u00e1rios \u00e0 media\u00e7\u00e3o e comunica\u00e7\u00e3o com a Groupe Mutuel<\/p>\n

3. Finalidades do tratamento<\/h4>\n

– Responder a pedidos de contacto ou informa\u00e7\u00e3o
– Encaminhar dados \u00e0 Groupe Mutuel para an\u00e1lise e subscri\u00e7\u00e3o de seguros
– Cumprir obriga\u00e7\u00f5es legais e regulamentares aplic\u00e1veis
– Melhorar a qualidade dos servi\u00e7os e comunica\u00e7\u00e3o<\/p>\n

4. Responsabilidades<\/h4>\n

– Vidassertiva GmbH: respons\u00e1vel pelo tratamento dos dados recolhidos nos seus sites e durante a media\u00e7\u00e3o.
– Groupe Mutuel: respons\u00e1vel pelos dados relativos \u00e0 subscri\u00e7\u00e3o, emiss\u00e3o de ap\u00f3lices, fatura\u00e7\u00e3o e sinistros.<\/p>\n

5. Direitos dos titulares<\/h4>\n

Os utilizadores t\u00eam o direito de:
– Aceder, retificar ou eliminar os seus dados pessoais
– Opor-se ao tratamento dos dados
– Retirar o consentimento a qualquer momento
– Solicitar informa\u00e7\u00e3o sobre o tratamento dos seus dados
Pedidos devem ser enviados para: \u2709\ufe0f info@vidassertiva.ch<\/p>\n

6. Transmiss\u00e3o de dados a terceiros<\/h4>\n

Os dados s\u00e3o transmitidos apenas \u00e0 Groupe Mutuel e aos seus parceiros, quando necess\u00e1rio para a subscri\u00e7\u00e3o ou
gest\u00e3o dos seguros.
N\u00e3o existe transfer\u00eancia de dados a outros terceiros fora da Su\u00ed\u00e7a, exceto quando estritamente necess\u00e1ria e em
conformidade com a LPD.<\/p>\n

7. Seguran\u00e7a<\/h4>\n

A Vidassertiva GmbH adota medidas t\u00e9cnicas e organizacionais adequadas para proteger os dados pessoais contra
acesso n\u00e3o autorizado, perda, uso indevido ou divulga\u00e7\u00e3o indevida.<\/p>\n

8. Cookies<\/h4>\n

Os sites podem utilizar cookies para fins t\u00e9cnicos e estat\u00edsticos.
O utilizador pode desativar os cookies nas configura\u00e7\u00f5es do navegador, mas isso pode limitar a funcionalidade do site.<\/p>\n

9. Atualiza\u00e7\u00f5es desta Pol\u00edtica<\/h4>\n

A Vidassertiva GmbH reserva-se o direito de alterar esta pol\u00edtica em conformidade com as evolu\u00e7\u00f5es legais e
tecnol\u00f3gicas.
A vers\u00e3o mais recente estar\u00e1 sempre dispon\u00edvel no site.<\/p>\n

CONDI\u00c7\u00d5ES DE CORRESPOND\u00caNCIA ELETR\u00d3NICA<\/h3>\n

1. Uso de e-mail<\/h4>\n

Ao comunicar por e-mail com a Vidassertiva GmbH, o cliente reconhece que a transmiss\u00e3o de dados na Internet pode n\u00e3o ser segura.
Mensagens de e-mail podem ser intercetadas, alteradas ou lidas por terceiros.
A Vidassertiva GmbH n\u00e3o assume responsabilidade por danos resultantes de comunica\u00e7\u00f5es eletr\u00f3nicas, exceto em casos de dolo ou neglig\u00eancia grave.<\/p>\n

2. Limita\u00e7\u00f5es<\/h4>\n

A Vidassertiva GmbH n\u00e3o aceita instru\u00e7\u00f5es contratuais urgentes (como subscri\u00e7\u00f5es, cancelamentos ou altera\u00e7\u00f5es
contratuais) enviadas por e-mail, dado que a rece\u00e7\u00e3o ou execu\u00e7\u00e3o atempada n\u00e3o pode ser garantida.<\/p>\n

3. Responsabilidade<\/h4>\n

O cliente exime a Vidassertiva GmbH de qualquer responsabilidade por danos decorrentes do uso inadequado do e-mail, incluindo atrasos, erros de transmiss\u00e3o ou uso indevido por terceiros.<\/p>\n

4. Altera\u00e7\u00f5es<\/h4>\n

A Vidassertiva GmbH pode alterar estas condi\u00e7\u00f5es a qualquer momento.
A utiliza\u00e7\u00e3o continuada do e-mail implica a aceita\u00e7\u00e3o das novas condi\u00e7\u00f5es.
Basel, outubro de 2025
Vidassertiva GmbH \u2013 Agente ligado da Groupe Mutuel e seus parceiros<\/p>\n<\/div>\n<\/div>\n

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Vidassertiva GmbH<\/span>
Gasstrasse 3
4056 Basel<\/span><\/p>\n

3\u00aa a s\u00e1bado, das 14:30 \u00e0s 19:00<\/span><\/p>\n

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Chamada para rede m\u00f3vel sui\u00e7a<\/p>\n

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Chamada para rede fixa sui\u00e7a<\/p>\n

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IMPRESSUM \u2013 Aviso Legal<\/a> | Prote\u00e7\u00e3o de Dados<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Alrai Footer – Grace – Text – list of links” _builder_version=”4.27.4″ text_font=”Karla||||||||” text_text_color=”#b0b1b1″ text_font_size=”13px” link_text_color=”#b0b1b1″ text_orientation=”right” text_orientation_tablet=”center” text_orientation_phone=”” text_orientation_last_edited=”on|tablet” custom_css_main_element=”font-weight: 400;” global_colors_info=”{}” link_text_color__hover_enabled=”on|desktop” link_text_color__hover=”#dec79b” theme_builder_area=”post_content”]<\/p>\n

Design e Desenvolvimento por Bestsites.pt<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

POL\u00cdTICA DE PROTE\u00c7\u00c3O DE DADOS 1. Respons\u00e1vel pelo tratamento Vidassertiva GmbHGasstrasse 3, 4056 Basel, Su\u00ed\u00e7a+41 79 688 71 51\u00a0info@vidassertiva.ch A Vidassertiva GmbH \u00e9 respons\u00e1vel pelo tratamento dos dados pessoais recolhidos atrav\u00e9s dos sites vidassertiva.ch evida-chill.ch, no \u00e2mbito da sua atividade como agente ligado da Groupe Mutuel e seus parceiros. 2. Tipos de dados recolhidos – […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-975","page","type-page","status-publish","hentry"],"yoast_head":"\nResolu\u00e7\u00e3o de Conflitos - Vidassertiva<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vidassertiva.ch\/pt-pt\/resolucao-de-conflitos\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resolu\u00e7\u00e3o de Conflitos - Vidassertiva\" \/>\n<meta property=\"og:description\" content=\"POL\u00cdTICA DE PROTE\u00c7\u00c3O DE DADOS 1. Respons\u00e1vel pelo tratamento Vidassertiva GmbHGasstrasse 3, 4056 Basel, Su\u00ed\u00e7a+41 79 688 71 51\u00a0info@vidassertiva.ch A Vidassertiva GmbH \u00e9 respons\u00e1vel pelo tratamento dos dados pessoais recolhidos atrav\u00e9s dos sites vidassertiva.ch evida-chill.ch, no \u00e2mbito da sua atividade como agente ligado da Groupe Mutuel e seus parceiros. 2. 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