{"id":399133,"date":"2021-04-23T14:21:52","date_gmt":"2021-04-23T14:21:52","guid":{"rendered":"https:\/\/vidassertiva.ch\/resolucao-de-conflitos\/"},"modified":"2025-11-17T16:20:00","modified_gmt":"2025-11-17T16:20:00","slug":"resolucao-de-conflitos","status":"publish","type":"page","link":"https:\/\/vidassertiva.ch\/fr\/resolucao-de-conflitos\/","title":{"rendered":"Data Controller"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb276deg\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bbrgba(255,255,255,0) 0%|rgba(12,113,195,0.45) 100%\u00a0\u00bb background_color_gradient_overlays_image=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_start=\u00a0\u00bbrgba(255,255,255,0)\u00a0\u00bb background_color_gradient_end=\u00a0\u00bbrgba(12,113,195,0.45)\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/vidassertiva.ch\/wp-content\/uploads\/2021\/02\/daniel-pascoa-tjiPN3e45WE-unsplash.jpg\u00a0\u00bb custom_padding=\u00a0\u00bb||61px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb8px|auto||auto||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMontserrat|||on|||||\u00a0\u00bb text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb header_2_font=\u00a0\u00bbMontserrat|600|||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb header_2_font_size=\u00a0\u00bb48px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ text_font_size_tablet=\u00a0\u00bb\u00a0\u00bb text_font_size_phone=\u00a0\u00bb17px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb35px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

POLITIQUE DE PROTECTION DES DONN\u00c9ES<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||63px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins|300|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb16px\u00a0\u00bb header_2_font=\u00a0\u00bbRoboto||||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb30px\u00a0\u00bb header_2_letter_spacing=\u00a0\u00bb0.2px\u00a0\u00bb custom_margin=\u00a0\u00bb||41px|||\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

1. Responsable du traitement<\/h4>\n

Vidassertiva GmbH<\/strong>
Gasstrasse 3, 4056 B\u00e2le, Suisse
+41 79 688 71 51
info@vidassertiva.ch<\/a><\/p>\n

La Vidassertiva GmbH est responsable du traitement des donn\u00e9es personnelles collect\u00e9es via les sites vidassertiva.ch
et vida-chill.ch, dans le cadre de son activit\u00e9 d\u2019interm\u00e9diaire li\u00e9 \u00e0 la Groupe Mutuel et \u00e0 ses partenaires.<\/p>\n

2. Types de donn\u00e9es collect\u00e9es<\/h4>\n

– Donn\u00e9es de contact (nom, t\u00e9l\u00e9phone, e-mail, adresse postale)
– Donn\u00e9es fournies via des formulaires (demandes de contact, devis, inscriptions)
– Donn\u00e9es techniques (adresse IP, type de navigateur, cookies essentiels et analytiques)
– Donn\u00e9es n\u00e9cessaires \u00e0 la m\u00e9diation et \u00e0 la communication avec la Groupe Mutuel<\/p>\n

3. Finalit\u00e9s du traitement<\/h4>\n

– R\u00e9pondre aux demandes de contact ou d\u2019information
– Transmettre les donn\u00e9es \u00e0 la Groupe Mutuel pour analyse et souscription d\u2019assurance
– Remplir les obligations l\u00e9gales et r\u00e9glementaires applicables
– Am\u00e9liorer la qualit\u00e9 des services et de la communication<\/p>\n

4. Responsabilit\u00e9s<\/h4>\n

– Vidassertiva GmbH : responsable du traitement des donn\u00e9es collect\u00e9es sur ses sites et lors de la m\u00e9diation.
– Groupe Mutuel : responsable des donn\u00e9es relatives \u00e0 la souscription, \u00e0 l\u2019\u00e9mission des polices, \u00e0 la facturation et \u00e0 la
gestion des sinistres.<\/p>\n

5. Droits des personnes concern\u00e9es<\/h4>\n

Les utilisateurs disposent du droit :
– d\u2019acc\u00e9der \u00e0 leurs donn\u00e9es personnelles, de les rectifier ou de les supprimer ;
– de s\u2019opposer au traitement de leurs donn\u00e9es ;
– de retirer leur consentement \u00e0 tout moment ;
– de demander des informations sur le traitement de leurs donn\u00e9es.
Les demandes doivent \u00eatre adress\u00e9es \u00e0 : \u2709\ufe0f info@vidassertiva.ch<\/p>\n

6. Transmission \u00e0 des tiers<\/h4>\n

Les donn\u00e9es sont transmises uniquement \u00e0 la Groupe Mutuel et \u00e0 ses partenaires, lorsque cela est n\u00e9cessaire \u00e0 la souscription ou \u00e0 la gestion des assurances.
Aucun transfert de donn\u00e9es \u00e0 des tiers situ\u00e9s hors de Suisse n\u2019a lieu, sauf si cela est strictement n\u00e9cessaire et conforme \u00e0 la LPD.<\/p>\n

7. S\u00e9curit\u00e9 des donn\u00e9es<\/h4>\n

La Vidassertiva GmbH met en \u0153uvre des mesures techniques et organisationnelles appropri\u00e9es afin de prot\u00e9ger les
donn\u00e9es personnelles contre tout acc\u00e8s non autoris\u00e9, perte, utilisation abusive ou divulgation indue.<\/p>\n

8. Cookies<\/h4>\n

Les sites peuvent utiliser des cookies \u00e0 des fins techniques et analytiques.
L\u2019utilisateur peut d\u00e9sactiver les cookies dans les param\u00e8tres de son navigateur, mais cela peut limiter certaines fonctionnalit\u00e9s du site.<\/p>\n

9. Mise \u00e0 jour de la politique<\/h4>\n

La Vidassertiva GmbH se r\u00e9serve le droit de modifier la pr\u00e9sente politique afin de tenir compte des \u00e9volutions l\u00e9gales ou technologiques.<\/p>\n

La version la plus r\u00e9cente est toujours disponible sur le site.<\/p>\n

CONDITIONS DE COMMUNICATION \u00c9LECTRONIQUE<\/h3>\n

1. Utilisation de l\u2019e-mail<\/h4>\n

En communiquant par e-mail avec la Vidassertiva GmbH, le client reconna\u00eet que la transmission de donn\u00e9es sur Internet peut ne pas \u00eatre s\u00e9curis\u00e9e.
Les messages \u00e9lectroniques peuvent \u00eatre intercept\u00e9s, modifi\u00e9s ou lus par des tiers.
La Vidassertiva GmbH d\u00e9cline toute responsabilit\u00e9 pour les dommages r\u00e9sultant des communications \u00e9lectroniques, sauf en cas de faute intentionnelle ou de n\u00e9gligence grave.<\/p>\n

2. Limitations<\/h4>\n

La Vidassertiva GmbH n\u2019accepte pas d\u2019instructions contractuelles urgentes (telles que souscriptions, r\u00e9siliations ou modifications de polices) envoy\u00e9es par e-mail, car leur r\u00e9ception ou ex\u00e9cution en temps utile ne peut \u00eatre garantie.<\/p>\n

3. Responsabilit\u00e9<\/h4>\n

Le client d\u00e9gage la Vidassertiva GmbH de toute responsabilit\u00e9 pour les dommages r\u00e9sultant d\u2019une utilisation inappropri\u00e9e de l\u2019e-mail, y compris les retards, erreurs de transmission ou utilisations abusives par des tiers.<\/p>\n

4. Modifications<\/h4>\n

La Vidassertiva GmbH peut modifier ces conditions \u00e0 tout moment.
L\u2019utilisation continue de l\u2019e-mail implique l\u2019acceptation des conditions en vigueur.<\/p>\n

B\u00e2le, octobre 2025
Vidassertiva GmbH \u2013 Interm\u00e9diaire li\u00e9 \u00e0 la Groupe Mutuel et \u00e0 ses partenaires<\/p>\n

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Vidassertiva GmbH<\/span>
Gasstrasse 3
4056 Basel<\/span><\/p>\n

3\u00aa a s\u00e1bado, das 14:30 \u00e0s 19:00<\/span><\/p>\n

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Appel vers le r\u00e9seau mobile suisse<\/span><\/p>\n

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Appel vers le r\u00e9seau mobile suisse<\/span><\/p>\n

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POLITIQUE DE PROTECTION DES DONN\u00c9ES<\/a><\/p>\n

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POLITIQUE DE PROTECTION DES DONN\u00c9ES1. Responsable du traitement Vidassertiva GmbHGasstrasse 3, 4056 B\u00e2le, Suisse+41 79 688 71 51 info@vidassertiva.ch La Vidassertiva GmbH est responsable du traitement des donn\u00e9es personnelles collect\u00e9es via les sites vidassertiva.chet vida-chill.ch, dans le cadre de son activit\u00e9 d\u2019interm\u00e9diaire li\u00e9 \u00e0 la Groupe Mutuel et \u00e0 ses partenaires. 2. Types de donn\u00e9es […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-399133","page","type-page","status-publish","hentry"],"yoast_head":"\nData Controller - Vidassertiva<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vidassertiva.ch\/fr\/resolucao-de-conflitos\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data Controller - Vidassertiva\" \/>\n<meta property=\"og:description\" content=\"POLITIQUE DE PROTECTION DES DONN\u00c9ES1. Responsable du traitement Vidassertiva GmbHGasstrasse 3, 4056 B\u00e2le, Suisse+41 79 688 71 51 info@vidassertiva.ch La Vidassertiva GmbH est responsable du traitement des donn\u00e9es personnelles collect\u00e9es via les sites vidassertiva.chet vida-chill.ch, dans le cadre de son activit\u00e9 d\u2019interm\u00e9diaire li\u00e9 \u00e0 la Groupe Mutuel et \u00e0 ses partenaires. 2. 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Responsable du traitement Vidassertiva GmbHGasstrasse 3, 4056 B\u00e2le, Suisse+41 79 688 71 51 info@vidassertiva.ch La Vidassertiva GmbH est responsable du traitement des donn\u00e9es personnelles collect\u00e9es via les sites vidassertiva.chet vida-chill.ch, dans le cadre de son activit\u00e9 d\u2019interm\u00e9diaire li\u00e9 \u00e0 la Groupe Mutuel et \u00e0 ses partenaires. 2. 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