{"id":399157,"date":"2021-04-23T14:21:52","date_gmt":"2021-04-23T14:21:52","guid":{"rendered":"https:\/\/vidassertiva.ch\/resolucao-de-conflitos\/"},"modified":"2025-11-17T16:37:11","modified_gmt":"2025-11-17T16:37:11","slug":"resolucao-de-conflitos","status":"publish","type":"page","link":"https:\/\/vidassertiva.ch\/de\/resolucao-de-conflitos\/","title":{"rendered":"DATENSCHUTZERKL\u00c4RUNG"},"content":{"rendered":"

[et_pb_section fb_built=“1″ _builder_version=“4.16″ _module_preset=“default“ use_background_color_gradient=“on“ background_color_gradient_direction=“276deg“ background_color_gradient_stops=“rgba(255,255,255,0) 0%|rgba(12,113,195,0.45) 100%“ background_color_gradient_overlays_image=“on“ background_color_gradient_start=“rgba(255,255,255,0)“ background_color_gradient_end=“rgba(12,113,195,0.45)“ background_image=“https:\/\/vidassertiva.ch\/wp-content\/uploads\/2021\/02\/daniel-pascoa-tjiPN3e45WE-unsplash.jpg“ custom_padding=“||61px|||“ global_colors_info=“{}“][et_pb_row _builder_version=“4.16″ _module_preset=“default“ custom_margin=“8px|auto||auto||“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.16″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.4″ _module_preset=“default“ text_font=“Montserrat|||on|||||“ text_text_color=“#FFFFFF“ text_font_size=“20px“ header_2_font=“Montserrat|600|||||||“ header_2_text_color=“#FFFFFF“ header_2_font_size=“48px“ header_2_line_height=“1.2em“ hover_enabled=“0″ text_font_size_tablet=““ text_font_size_phone=“17px“ text_font_size_last_edited=“on|phone“ header_2_font_size_tablet=““ header_2_font_size_phone=“35px“ header_2_font_size_last_edited=“on|phone“ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

DATENSCHUTZERKL\u00c4RUNG<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.16″ _module_preset=“default“ custom_padding=“||63px|||“ global_colors_info=“{}“][et_pb_row _builder_version=“4.16″ _module_preset=“default“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.16″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.4″ _module_preset=“default“ text_font=“Poppins|300|||||||“ text_text_color=“#000000″ text_font_size=“16px“ header_2_font=“Roboto||||||||“ header_2_font_size=“30px“ header_2_letter_spacing=“0.2px“ custom_margin=“||41px|||“ hover_enabled=“0″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

1. Verantwortliche Stelle<\/h4>\n

Vidassertiva GmbH<\/strong>
Gasstrasse 3, 4056 Basel, Schweiz
\u00a0+41 79 688 71 51
info@vidassertiva.ch<\/a><\/p>\n

Die Vidassertiva GmbH ist f\u00fcr die Verarbeitung personenbezogener Daten verantwortlich, die \u00fcber die Websites vidassertiva.ch und vida-chill.ch im Rahmen ihrer T\u00e4tigkeit als gebundener Vermittler der Groupe Mutuel und ihrer Partner erhoben werden.<\/p>\n

2. Erhobene Daten<\/h4>\n

– Kontaktdaten (Name, Telefon, E-Mail, Adresse)
– Angaben aus Formularen (Kontaktanfragen, Offerten)
– Technische Daten (IP-Adresse, Cookies, Browsertyp)
– Daten, die f\u00fcr die Vermittlung und Kommunikation mit der Groupe Mutuel erforderlich sind<\/p>\n

3. Zweck der Datenverarbeitung<\/h4>\n

– Beantwortung von Anfragen und Informationsgesuchen
– Weiterleitung der Daten an die Groupe Mutuel zur Pr\u00fcfung und Policenerstellung
– Erf\u00fcllung gesetzlicher und regulatorischer Verpflichtungen
– Verbesserung der Servicequalit\u00e4t und Kommunikation<\/p>\n

4. Verantwortlichkeiten<\/h4>\n

– Vidassertiva GmbH: Verantwortlich f\u00fcr die Verarbeitung der \u00fcber die Websites erhobenen Daten und im Rahmen der
Vermittlung.
– Groupe Mutuel: Verantwortlich f\u00fcr Daten im Zusammenhang mit der Policenerstellung, Rechnungsstellung und
Schadenbearbeitung.<\/p>\n

5. Rechte der betroffenen Personen<\/h4>\n

Betroffene Personen haben das Recht:
– auf Auskunft, Berichtigung und L\u00f6schung ihrer Daten,
– der Datenverarbeitung zu widersprechen,
– ihre Einwilligung jederzeit zu widerrufen,
– Informationen \u00fcber die gespeicherten Daten zu verlangen.
Anfragen sind zu richten an: \u2709\ufe0f info@vidassertiva.ch<\/p>\n

6. Weitergabe an Dritte<\/h4>\n

Daten werden nur an die Groupe Mutuel und ihre Partner weitergegeben, wenn dies zur Vertragserf\u00fcllung erforderlich ist.
Es erfolgt keine Weitergabe an Dritte au\u00dferhalb der Schweiz, au\u00dfer wenn dies gesetzlich vorgeschrieben oder zur
Vertragserf\u00fcllung notwendig ist.<\/p>\n

7. Datensicherheit<\/h4>\n

Die Vidassertiva GmbH setzt technische und organisatorische Ma\u00dfnahmen ein, um personenbezogene Daten vor unbefugtem Zugriff, Verlust oder Missbrauch zu sch\u00fctzen.<\/p>\n

8. Cookies<\/h4>\n

Die Websites verwenden Cookies zu technischen und statistischen Zwecken.
Benutzer k\u00f6nnen Cookies im Browser deaktivieren, was jedoch die Funktionalit\u00e4t der Websites einschr\u00e4nken kann.<\/p>\n

9. Aktualisierung dieser Erkl\u00e4rung<\/h4>\n

Diese Datenschutzerkl\u00e4rung kann angepasst werden, um gesetzlichen oder technologischen Entwicklungen Rechnung zu tragen.
Die aktuelle Version ist stets auf der Website abrufbar.<\/p>\n

BEDINGUNGEN F\u00dcR DIE ELEKTRONISCHE KOMMUNIKATION<\/h3>\n

1. Nutzung von E-Mails<\/h4>\n

Bei der Kommunikation per E-Mail erkennt der Kunde an, dass die Daten\u00fcbertragung im Internet nicht sicher sein kann.
E-Mails k\u00f6nnen von Dritten abgefangen, gelesen oder ver\u00e4ndert werden.
Die Vidassertiva GmbH \u00fcbernimmt keine Haftung f\u00fcr Sch\u00e4den infolge elektronischer Kommunikation, au\u00dfer in F\u00e4llen von
Vorsatz oder grober Fahrl\u00e4ssigkeit.<\/p>\n

2. Einschr\u00e4nkungen<\/h4>\n

Vertragliche Weisungen (z. B. Policenantr\u00e4ge, K\u00fcndigungen, \u00c4nderungen) werden per E-Mail nicht akzeptiert, da keine
fristgerechte Bearbeitung garantiert werden kann.<\/p>\n

3. Haftung<\/h4>\n

Der Kunde stellt die Vidassertiva GmbH von jeglicher Haftung frei, die aus unsachgem\u00e4\u00dfer Nutzung von E-Mails entsteht, einschlie\u00dflich Verz\u00f6gerungen, \u00dcbertragungsfehlern oder Missbrauch durch Dritte.<\/p>\n

4. \u00c4nderungen<\/h4>\n

Die Vidassertiva GmbH kann diese Bedingungen jederzeit \u00e4ndern.
Die weitere Nutzung der elektronischen Kommunikation gilt als Zustimmung zu den jeweils aktuellen Bedingungen.<\/p>\n

Basel, Oktober 2025
Vidassertiva GmbH \u2013 Gebundener Vermittler der Groupe Mutuel und ihrer Partner<\/p>\n

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Vidassertiva GmbH<\/span>
Gasstrasse 3
4056 Basel<\/span><\/p>\n

3\u00aa a s\u00e1bado, das 14:30 \u00e0s 19:00<\/span><\/p>\n

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Anruf ins Schweizer Mobilfunknetz<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=“ +41 61 322 08 73″ url=“tel:%20+41613220873″ url_new_window=“on“ use_icon=“on“ font_icon=“||divi||400″ icon_placement=“left“ image_icon_width=“20px“ _builder_version=“4.27.4″ _module_preset=“default“ header_font=“Raleway|300|||||||“ header_text_color=“#FFFFFF“ header_font_size=“16px“ body_font=“|300|||||||“ body_text_color=“#FFFFFF“ body_font_size=“10px“ custom_margin=“||8px|||“ global_colors_info=“{}“ theme_builder_area=“post_content“]<\/p>\n

Anruf ins Schweizer Mobilfunknetz<\/span> to Swiss mobile network<\/p>\n

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IMPRESSUM <\/a> | DATENSCHUTZERKL\u00c4RUNG<\/a><\/p>\n

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Design e Desenvolvimento por Bestsites.pt<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

DATENSCHUTZERKL\u00c4RUNG1. Verantwortliche Stelle Vidassertiva GmbHGasstrasse 3, 4056 Basel, Schweiz\u00a0+41 79 688 71 51 info@vidassertiva.ch Die Vidassertiva GmbH ist f\u00fcr die Verarbeitung personenbezogener Daten verantwortlich, die \u00fcber die Websites vidassertiva.ch und vida-chill.ch im Rahmen ihrer T\u00e4tigkeit als gebundener Vermittler der Groupe Mutuel und ihrer Partner erhoben werden. 2. 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